Rapid Diagnostic and Debugging Solution for Amusement Ride Testing

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Summary

Application Areas/Regions	Amusement park attractions
Solution	MDC350S series M.2 2280 SATA SSD, available in various capacities
Result	DAP enabled the customer to quickly identify and resolve system anomalies on-site during ride testing, avoiding delays and improving the efficiency and reliability of technical support.

Challenge

Before official operation, amusement park attractions must undergo multiple rounds of testing to verify their safety and stability. Due to the complex structure and long operating hours of these large-scale themed attractions, any anomalies during the testing phase may delay the overall deployment schedule.

However, since the testing environment differs from a factory setting, it is often difficult to return faulty equipment to the manufacturer for inspection in a timely manner. Traditional maintenance methods—such as disassembling equipment and shipping it back for troubleshooting, or repeatedly attempting to replicate issues on-site—are time-consuming and labor-intensive, significantly affecting the overall testing progress. As such, the key challenge for equipment suppliers is how to quickly and accurately identify and resolve issues on-site.

Customer Requirements

The amusement ride supplier sought to detect anomalies during the testing phase more efficiently and reduce downtime. Their specific requirements included:

- Real-time anomaly detection to avoid interruptions or delays caused by sending equipment back to the factory.
- Accurate error logging to provide detailed information for remote engineers to analyze and diagnose issues swiftly.
- Non-disruptive integration into the ongoing testing process to maintain steady progress without halting operations.

Solution and Technology

To address diagnostic needs during the testing phase, we introduced Debug Access Port (DAP) technology, enabling real-time and efficient anomaly handling. DAP is a debug interface pre-integrated into the SSD. When a system error occurs, users can power off the device, activate the DAP function, and reboot the system to reproduce the issue. This process automatically generates a log file that captures the system’s actual status at the time of failure, which can then be sent to technical support for detailed analysis. With this technology, customers can quickly identify the root cause of an issue and take corrective action, significantly reducing troubleshooting time.

Key features and capabilities of DAP include:

Remote debugging: Eliminates the need to physically return equipment to the factory; engineers can diagnose problems remotely using the log files, saving logistics time and costs.
High data accuracy: Logs are captured in the actual error environment, avoiding inaccuracies that may arise from trying to manually reproduce the issue, thereby improving diagnostic reliability.
Seamless integration and fast deployment: The DAP module can be easily embedded into existing systems without major modifications, providing efficient debugging capabilities right out of the box.

This solution successfully enabled the customer to respond swiftly to anomalies during the testing stage, ensuring the operation schedule remained on track and enhancing the overall reliability and efficiency of technical support services.

Application

In addition to amusement ride testing, DAP technology is widely applicable to industries where system stability and maintenance efficiency are critical—such as smart manufacturing, industrial automation, large-scale transportation systems (e.g., metro trains and airport boarding systems), and public infrastructure management. These environments often involve immobile equipment with high uptime requirements, making real-time and accurate error logging essential for reliable operation.

As the demand for intelligent equipment and remote monitoring continues to grow, DAP has become an essential tool for improving diagnostic efficiency, reducing maintenance costs, and minimizing downtime. It is poised to play a vital role in an increasing number of high-availability, high-maintenance sectors in the future.